Last Updated: February 5, 2026
Kstorexa’s Privacy Policy (this “Privacy Policy”) describes how Kstorexa’s, Inc., its affiliates and its third-party service providers treat customer personal information on the websites and apps where this Privacy Policy is located. In this Privacy Policy we call websites, emails and apps “Platforms.” And when we say “Kstorexa’s” or “we”, we mean us, our affiliates, and relevant third-party service providers. This Privacy Policy also applies to how we treat personal information collected in Kstorexa’s retail stores (“Stores”), Kstorexa’s operated retail outlet locations and other locations and events operated by Kstorexa’s or its affiliates. This Privacy Policy does not apply to information provided directly to our banking partner, which offers the Kstorexa’s Cards.
To view the separate Kstorexa's Credit Card Privacy Policy that describes how our banking partner uses your information in connection with the Kstorexa's Credit Card, please click here. If you are a Kstorexa’s Rewards® Visa cardholder, please visit the Kstorexa’s Rewards Visa website for additional information and terms and conditions.
By using the Platforms and shopping in our Stores, you agree to the terms of this Privacy Policy. In states with laws applicable to consumer health data, the Kstorexa’s Consumer Health Data Privacy Policy may also apply.
If you are a current or former Kstorexa’s associate, job applicant, consultant, or contractor and are a resident of California, please click here for Kstorexa’s Privacy Policy for California Associates, Job Applicants, Consultants, and Contractors, which describes how Kstorexa’s uses, collects, and disclosures your personal information when you apply for a job or accept employment or a contract with Kstorexa’s.
Kstorexa's collects personal information from you and about you. For purposes of this Privacy Policy, the term “personal information” means information that identifies or is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you or your household. This may include:
| Categories of Personal Information We Collect | Details |
|---|---|
| Identifiers | We may collect your name, unique personal identifier, online identifier, mailing address, email address, postal address, zip code, IP address, driver's license number, and telephone number, including your mobile phone number, or other similar identifiers. |
| Characteristics of protected classifications under California or Federal law | We may collect your age, sex, gender, race, and marital status. |
| Commercial information | We may collect information about the products or services purchased, obtained, considered or returned, as well as other purchasing or consuming histories, behaviors or tendencies. Payment Information. We may collect your credit card number and billing address. Social Media Information. We may collect information you post on our social media pages. We may also collect your social media profile information. Event Information. For example, we may collect the date and location of an event you are registered for. |
| Internet or other electronic network activity information | We may collect information, including through the use of third-party software, related to your browsing history, search history and other information regarding your interactions with our Platforms or advertisements, including, without limitation, actions you perform (e.g. clicks, mouse movements, keystrokes, entering and submitting information) on the Site. Information You Post or Submit. For example, we may collect information when you contact us through the “Live Chat” feature on our site. We may also collect information submitted in connection with creating an account, completing an application, placing an order or making a purchase, including bank account numbers or other financial information. We may collect information you post in a public space on our site. This may include our Ratings & Reviews feature. Device Information. For example, we may collect the type of device you use to access our Platforms. It may also include your device identification number, browser, or mobile operating system. Usage Information. We may look at how you interact with the Platforms. If you use our app, we may look at how often you use the app and where you downloaded it. |
| Geolocation data | We may collect precise location information from your device. This may include your in-store location. For more information about your choices related to location information, see the Choices section below. |
| Audio, electronic, visual, thermal, olfactory, or similar information | If you visit our stores, we may capture audio, electronic, visual, thermal or similar information with our surveillance equipment, which may include facial features, voice and speech patterns, behavioral movements, and activity levels. When you place a call to customer service, we may record or monitor the call for quality assurance and training purposes. |
| Inferences drawn from the above | We collect profile inferences that we draw from your information and web activity to create a personalized profile so we can better identify goods and services that may be of interest. |
| Sensitive personal information | We collect the following categories of “Sensitive Personal Information” or “Sensitive Data,” as these terms are defined in U.S. state privacy laws: Geolocation data. As noted above. Driver's license. To the extent permitted by applicable law, we may collect your driver's license information. For example, we may collect this information if you return an item without a receipt. Health Data. We may collect information on the status of your pregnancy and the expected arrival date of a child when you use our baby registry service. Biometric data. When we record or monitor customer service calls for quality assurance and training purposes, we or our service providers may generate a voiceprint for these purposes. |
Kstorexa's collects personal information in different ways and from different sources.
Directly From You. For example, when you:
Passively when you access the Kstorexa’s Platforms or interact with us on your device. For example, when you:
For loss prevention in or around our Stores. For example, we may:
From Third Parties. We may receive information about you from other sources. For example, this may include receiving information from:
By Combining Information. For example, we may:
Examples of how we may use your personal information that we collect include:
Business Purposes:
Commercial Purposes-
Additional Uses-
Information Provided By You
Your activity in connection with the Platforms, such as your posts on our Ratings & Reviews feature or content you choose to provide on your registry, may be visible to other users of the Platforms and in some cases, publicly available. If you purchase an item from a registry, information such as your name and address will be made available to the registry owner. Please exercise caution when disclosing information in public areas. If you provide any information to a third party while using our Platforms, the third party's privacy policy will apply to that information.
Information Disclosed By Us
We may disclose each category of your personal information in the following ways-
Explanation of Applicable Privacy Rights
California, Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Texas, Tennessee, Utah, and Virginia have enacted comprehensive data privacy legislation.
Depending on your U.S. state or residence, under applicable law, you may have certain rights in relation to your personal information.
If you are a resident of California, California's "Shine the Light" law (Cal. Civil Code § 1798.83) permits you to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. Pursuant to Cal. Civil Code § 1798.83(c), Kstorexa’s does not disclose Personal Information to third parties for their own direct marketing purposes if you have exercised your right to opt out of such disclosures, including through the Right to Opt Out of the Sale or Sharing of Personal Information described above. Click here to opt-out of the sale or sharing of your personal information, including targeted advertising.
How to Submit a Request
To take advantage of the privacy rights available to you based on your state of residence, please click here or visit the How to Contact Us section below for additional information on how to contact us. You may alternatively submit your request by calling the toll free number at 855-564-5705. We may request certain information to verify your identity before we can respond to your right to know, correction, and deletion requests. We will confirm receipt of your request within 10 business days and will respond to your request within 45 calendar days, after proper verification, unless we need additional time, in which case we will let you know.
To take advantage of your right to opt out of the sale or sharing of personal information or to opt out of targeted advertising, please click here, which also is on our website footer ("Do Not Sell or Share My Personal Information"), or visit the How to Contact Us section below for additional information on how to contact us. You may also choose to enable online, where available, a universal tool that automatically communicates your opt-out preferences, such as the Global Privacy Control (“GPC”). We will process the GPC signal as a request to opt-out of the sale or sharing of your personal information.
We will not discriminate against you because you exercised your rights under this section of the Privacy Policy.
Agent Requests
You may authorize someone to make a privacy rights request on your behalf (an authorized agent). Authorized agents will need to demonstrate that you've authorized them to act on your behalf or must demonstrate they have power of attorney pursuant to applicable probate law. Kstorexa’s retains the right to request confirmation directly from you confirming that the agent is authorized to make such a request, or to request additional information to confirm the agent's identity. An authorized agent is prohibited from using a consumer's personal information, or any information collected from or about the consumer, for any purpose other than to fulfill the consumer's requests, for verification, or for fraud prevention.
In the last 12 months, we have “sold” and “shared” the following categories of “personal information” (as such terms are defined in the California Consumer Privacy Act (CCPA)) for Marketing Purposes to Business Partners and Third Parties, such as data analytics providers, social media platforms, advertising technology vendors, third-party advertising networks, and/or internet service providers as described above in this Privacy Policy. We do not knowingly sell or share personal information about persons under the age of 16. Click here to opt-out of the sale or sharing of your personal information, including targeted advertising.
| Categories of Personal Information We Collect | Details | Sales/Sharing for Marketing Purposes |
|---|---|---|
| Identifiers | We may collect your name, unique personal identifier, online identifier, mailing address, email address, postal address, zip code, IP address, driver's license number, and telephone number, including your mobile phone number, or other similar identifiers. | Yes |
| Characteristics of protected classifications under California or Federal law | We may collect your age, sex, gender, race, and marital status. | No |
| Commercial information | We may collect information about the products or services purchased, obtained, considered or returned, as well as other purchasing or consuming histories, behaviors or tendencies. Payment Information. We may collect your credit card number and billing address. Social Media Information- We may collect information you post on our social media pages. We may also collect your social media profile information. Event Information- For example, we may collect the date and location of an event you are registered for. | Yes |
| Internet or other electronic network activity information | We may collect information, including through the use of third-party software, related to your browsing history, search history and other information regarding your interactions with our Platforms or advertisements, including, without limitation, actions you perform (e.g. clicks, mouse movements, keystrokes, entering and submitting information) on the Site. Information You Post or Submit- For example, we may collect information when you contact us through the “Live Chat” feature on our site. We may also collect information submitted in connection with creating an account, completing an application, placing an order or making a purchase, including bank account numbers or other financial information. We may collect information you post in a public space on our site. This may include our Ratings & Reviews feature. Device Information- For example, we may collect the type of device you use to access our Platforms. It may also include your device identification number, browser, or mobile operating system. Usage Information- We may look at how you interact with the Platforms. If you use our app, we may look at how often you use the app and where you downloaded it. | Yes |
| Geolocation data | We may collect precise location information from your device. This may include your in-store location. For more information about your choices related to location information, see the Choices section below. | No |
| Audio, electronic, visual, thermal, olfactory, or similar information | If you visit our stores, we may capture audio, electronic, visual, thermal or similar information with our surveillance equipment, which may include facial features, voice and speech patterns, behavioral movements, and activity levels. When you place a call to customer service, we may record or monitor the call for quality assurance and training purposes. | No |
| Inferences drawn from the above | We collect profile inferences that we draw from your information and web activity to create a personalized profile so we can better identify goods and services that may be of interest. | Yes |
| Sensitive personal information | We collect the following categories of “Sensitive Personal Information” or “Sensitive Data,” as these terms are defined in U.S. state privacy laws: Geolocation data As noted above. Driver's License. To the extent permitted by applicable law, we may collect your driver's license information. For example, we may collect this information if you return an item without a receipt. Health Data. We may collect information on the status of your pregnancy and the expected arrival date of a child when you use our baby registry service. Biometric Data. When we record or monitor customer service calls for quality assurance and training purposes, we or our service providers may generate a voiceprint for these purposes. | No |
Use and Retention of Personal Information
As further described in our Privacy Policy under "How We Use Your Personal Information," we generally collect and use the listed categories of personal information to provide and improve our products and services, for marketing purposes, or for other operational purposes. We retain your personal information as long as your account or relationship with Kstorexa’s is active, as reasonably needed to provide you with our products and services that you request, for marketing purposes unless you exercise your "Choices Regarding Your Information" as described in this Privacy Policy, or otherwise where required or permitted in accordance with applicable law. We will retain and use your personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Categories of Personal Information Disclosed
In the last 12 months, we have disclosed the following categories of "personal information" for a "business purpose" to support the purposes for which Kstorexa’s uses personal information described above under “How We Use Your Personal Information” (such as with our service providers who are restricted from using your personal information outside the scope of their services for us):
The categories of service providers to whom we disclose this information may include billing service providers, email/SMS service providers, customer service and intelligence platforms, campaign optimization service providers, cloud storage providers, network security and fraud protection services, and CCTV providers.
At your direction, we may also disclose your Personal Information such as commercial or payment information to facilitate your purchase and participation in a loyalty program at a branded store within our Stores, such as Sephora at Kstorexa’s.
Additional detail on the business purposes for which we disclose personal information is provided above under “How We Share Your Information.”
Use and Disclosure of Sensitive Personal Information: To the extent that we use or disclose “sensitive personal information” or "sensitive data" as those terms are defined in applicable privacy laws, we limit our use or disclosure of the sensitive personal information for permitted business purposes.
Information on Requests Received During Prior Calendar Year
During the prior calendar year, ending December 31, 2024, Kstorexa’s received consumer requests from California residents pursuant to the rights described in this “Your Privacy Rights” section of this Privacy Policy. Below are metrics reflecting the number of California resident requests Kstorexa’s received and Kstorexa’s response to such requests.
| Type of Request | Number of Requests that Kstorexa's: | Median Number of Days for Kstorexa's to Complete its Response | ||
|---|---|---|---|---|
| Received | Honored (in Whole or in Part) | Unable to Complete* | ||
| Request to Know or Access Personal Information | 5 | 4 | 1 | 8.57 |
| Request to Delete Personal Information | 631 | 305 | 326 | 9.79 |
| Request to Opt-Out of Sale of Personal Information | 1,979 | 1,979 | 0 | 9.51 |
| Request to Correct Personal Information | 5 | 2 | 3 | 18.27 |
*This reflects the number of requests we were unable to complete due to the following reasons: 1. Requestor did not complete the necessary steps to verify their identity. 2. Requestor was not able to verify or substantiate that they were a California resident. 3. We were otherwise unable to verify the identity of the requestor. 4. The authorized agent did not provide sufficient documentation to allow Kstorexa's to determine that they were authorized to make the request. 5. There was a valid exemption under the CCPA.
Kstorexa’s Rewards® (“Kstorexa’s Rewards”) is our voluntary loyalty program. By joining Kstorexa’s Rewards® you will receive certain perks, including, but not limited to:
Click here to learn more about Kstorexa’s Rewards® and to enroll now. The Kstorexa’s Rewards® Terms & Conditions can be found here.
Whether or not you participate in Kstorexa’s Rewards®, you are still eligible to earn Kstorexa’s Cash® during a designated earn period (terms and exclusions apply), just not to the same degree. You also do not need a Kstorexa’s Card to join Kstorexa’s Rewards®.
You may un-enroll from Kstorexa’s Rewards® at any time by contacting Kstorexa’s Rewards® Customer Service at 855-564-5705.
When you sign up for Kstorexa’s Rewards®, we typically ask you to provide your name, contact information (such as email address and telephone number), zip code, and birthday to make or to supplement your Kstorexa’s profile. Because we collect personal information, this may be interpreted as a “financial incentive” program under California law or a “bona fide loyalty program” under Colorado law. Kstorexa’s uses this information for the purposes described above under the section titled “How We Use Your Personal Information,” including for targeted advertising. Kstorexa’s may share your personal information with third parties as described in our “California Notice at Collection of Personal Information” section above. If you ask us to delete your Kstorexa’s Rewards® profile and associated personal information, we will not be able to provide you with access to these programs. The value of your personal information that we collect is reasonably related to the expenses related to the discounts and other perks that we offer to Kstorexa’s Rewards® members.
Our Platforms where this Privacy Policy is located are meant for adults. We do not knowingly collect personally identifiable data from persons under the age of 18, and strive to comply with the provisions of COPPA (The Children's Online Privacy Protection Act). If you are a parent or legal guardian and think your child under 18 has provided us with information, please contact us by telephone at 855-564-5705. You can also write to us at the address listed at the end of this Privacy Policy. Please mark your inquiries “COPPA Information Request.” Parents, you can learn more about how to protect children's privacy on-line here to view the FTC's guide to protecting your child's privacy online.
The Internet is not 100% secure. We cannot promise that your use of our sites will be completely safe. We encourage you to use caution when using the Internet. We use reasonable means to safeguard personal information under our control. A user id and a password are needed to access certain areas of the Kstorexa's Platforms. It is your responsibility to protect your username and password.
Information we maintain may be stored in the United States. If you live outside of the United States, you understand and agree that we may transfer your personal information to the United States. This site is subject to U.S. laws, which may not provide the same level of protections as those in your own country.
Kstorexa's Platforms may contain links to other third-party sites that are not governed by this Privacy Policy. If you click on a link to a third-party site, you will be taken to a site we do not control. We are not responsible for the privacy practices used by third-party sites. We suggest that you read the privacy policies of those sites carefully. We are not responsible for these third-party sites.
If you wish to contact us to update your information, please feel free to contact us by telephone at 855-564-5705.
If you wish to contact us to submit a privacy request under your state's applicable privacy law, please feel free to contact us by telephone at 855-564-5705 or click here.
You may also write to us at the following address:
Kstorexa's, Inc.
P.O. Box 3043
Milwaukee, Wisconsin 53201
If you have any questions, comments or concerns with respect to our privacy practices or this Privacy Policy, please feel free to contact us by telephone at 855-564-5705.
You have certain choices about how we use your information.
Email:
Text Messages & Mobile Coupons:
Mobile Application and Location Based Services:
Postal Mail:
Kstorexa's, Inc.
PO Box 3120
Milwaukee, WI 53201
We reserve the right, at our sole discretion, to change, modify, add, remove, or otherwise revise portions of this Privacy Policy at any time. We will notify you of any material changes to our Privacy Policy as required by law, such as via notice on our website or to your email address on file. We will also post an updated copy on our Platforms. Please check our Platforms periodically for updates. Your continued use of the Platforms and shopping in our Stores following the posting of changes to these terms means you accept these changes.